Delivery is only available for orders over $69.00 within the following areas:
- Manhattan, the Bronx, Brooklyn, and Queens: The cost of delivery is included in the cost of your tree package.
- Staten Island, Long Island, Westchester, or New Jersey but still within our delivery radius: There will be an additional delivery fee, relative to the distance outside the city.
- If your address falls outside our delivery radius, you will be alerted when your zip code is entered on the check-out page. For special circumstances and/or large orders, please contact us at email@example.com for assistance.
Please note that additional fees for service outside the standard delivery radius will also be collected for removal service.
Delivery Turnaround: How soon can my tree be delivered?
- Standard Delivery:
- Trees under 12ft tall – Orders can be placed for next day delivery until 8pm the evening prior.*
- Trees 12ft and larger – Orders for trees 12ft+ can be scheduled for delivery 48hrs after the order has been placed.
- Same Day Delivery:
- Same day delivery is available in Manhattan only for an additional fee of $75. If you’re interested in a same-day delivery please call (646) 543-0861 to speak with our customer service team. Pending tree availability and schedules, we will do our best to accommodate.
*If your building requires a Certificate of Insurance (COI) for delivery, please refer to the COI section below as we request at least 1-2 business days between time of order and time of delivery to secure your COI.
Our team of elves will be busy delivering trees 7 days a week from November 16th – December 23rd (excluding Thanksgiving)*. Delivery appointments will be scheduled in 3hr windows, subject to availability.
- 8:00am – 11:00am
- 11:00am – 2:00pm
- 2:00pm – 5:00pm
- 5:00pm – 8:00pm
- 8:00pm – 11:00pm
*Please note that deliveries in our extended radius (i.e. New Jersey, Staten Island, Westchester, and Long Island) may have restricted delivery days / timeslots. These restrictions will be noted at checkout.